Mozilla Firefox (Free)
Fast secure and stable internet browser, arguably better than Microsoft's internet explorer.

Log Me In Services (Basic free)
Whether you require personal or business remote access, remote support or remote administration, LogMeIn has a product designed to meet your needs. LogMeIn offers solutions for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices, Zero configuration VPN software, interconnect your networks with very little required knowledge, giving you the ability to remote desktop your work computer from home and access shared files and emails.

PDF Forge (Open source and free)
Print documents to .pdf format for neat presentation as well as the ability to do simple editing directly to .pdf files.

Open office (Open source and free)
Free alternative to Microsoft's office suite, opens the MS office file formats.

Office compatibility package for office 2003 (Microsoft patch)
Had problems opening 2007 documents in 2003, Colour pallet issues in 2003 or other compatibility problems? This could be the answer!

Skype (Basic Free)
Skype is an application that allows users to make voice calls over the Internet. Calls to other users within the Skype service are free, while calls to both traditional landline telephones and mobile phones can be made for a nominal fee using a debit-based user account system this is particularly useful for businesses wishing to communicate both locally globaly.